The Swasthya Sathi scheme stands as one of the most progressive health coverage initiatives introduced by the Government of West Bengal. Launched in 2016 and expanded universally in 2020, this scheme offers completely cashless health coverage up to ₹5 lakh per year per family. It is implemented through a smart card issued to the woman head of the family.

The scheme is designed to provide secondary and tertiary healthcare services at no cost to residents of West Bengal who are not covered under any other government-funded health initiative. As we enter 2025, the Swasthya Sathi scheme continues to evolve, strengthening the public health infrastructure and making healthcare accessible for every citizen.
Key Features of the Swasthya Sathi Scheme 2025
| Particulars | Details |
|---|---|
| Scheme Name | Swasthya Sathi |
| Year Applicable | 2025 |
| Eligibility | All West Bengal residents not covered under other schemes |
| Coverage Limit | ₹5 lakh per family per annum |
| Coverage Type | Secondary and tertiary hospitalisation |
| Card Holder | Yes, across the empanelled hospitals |
| Cashless Facility | Yes, across empanelled hospitals |
| Official Portal | https://swasthyasathi.gov.in |
| Helpline | 1800-345-5384 |
Swasthya Sathi Scheme Benefits: What Citizens Receive
The Swasthya Sathi scheme provides a broad spectrum of health services to its beneficiaries:
- Free Health Insurance up to ₹5 Lakh Per Family
Hospital treatment expenses for major surgeries, chronic conditions, and critical care are covered without any payment. - Smart Card Issued to Women
The cardholder is always the most senior female member, making it a woman-centric initiative. - No Enrollment Fee or Premium Required
The entire cost of coverage is borne by the state government. - Covers Pre-existing Illnesses
There is no waiting period for claims on conditions already existing at the time of enrollment. - Treatment at Public and Private Hospitals
Over 2,000 hospitals are enrolled under the scheme across India, including reputed private hospitals. - Transport Allowance
₹200 per hospitalization day is provided to the patient for travel, up to ₹2,000 annually. - No Age Limit
Beneficiaries of any age, from children to senior citizens, are covered.
Eligibility Criteria for Swasthya Sathi Scheme 2025
To enroll in the scheme, the following conditions must be met:
- Applicant must be a resident of West Bengal.
- The family must not be covered under any other government-funded health scheme.
- Smart cards will be issued only to households listed in the state database.
- Aadhaar and basic KYC documents must be available.
Swasthya Sathi Scheme: How to Register in 2025
Citizens can apply for the scheme through both online registration and offline enrollment camps such as Duare Sarkar.
Online Registration Process
- Visit the official portal: https://swasthyasathi.gov.in
- Click on ‘Apply Online.’
- Fill in details: Name, Address, Aadhaar, Mobile Number, etc.
- Upload the required documents
- Submit the form and save your acknowledgment ID
Offline Registration at Duare Sarkar Camp
- Visit your nearest Duare Sarkar camp
- Submit Aadhaar and identity documents
- Biometric verification and a photograph are taken on-site
- A smart card is issued after verification and processing
Documents Required for Swasthya Sathi Scheme Enrollment
To complete the registration, you need:
- Aadhaar Card of each family member
- Address proof (Voter ID/Ration Card)
- Recent passport-size photograph
- Mobile number (for OTP verification)
- Digital Ration Card (optional)
How to Use the Swasthya Sathi Smart Card
After successful registration, the beneficiary receives a Smart Health Card that can be used as follows:
- Admission in hospitals is done through biometric verification using the card
- Paperless claim system – all billing is done directly with the health department
- SMS notifications sent to registered mobile numbers
- No paperwork or out-of-pocket expenses
Check Your Swasthya Sathi Scheme Application Status
To know whether your application has been approved:
- Go to the website: https://swasthyasathi.gov.in
- Click on “Find Your Name” or “Application Status.”
- Enter your registered mobile number or acknowledgment ID
- View your status and card dispatch details
Grievance Redressal Under Swasthya Sathi Scheme
In case of issues related to hospital denial, claim rejection, or card malfunction, you may:
- Call 1800-345-5384 (Toll-Free)
- Email at: helpline.swasthyasathi@gmail.com
- Visit local Block Medical Officer of Health (BMOH)
- Submit complaints via the online Grievance Cell
Important Points to Remember
- Treatment is 100% free, with no hidden charges
- The empanelled hospitals list is available on the website
- A smart card is mandatory during hospital visits
- The scheme is not applicable to individuals already covered under central government health schemes
Final Word: Swasthya Sathi Scheme Empowers Every Household in West Bengal
The Swasthya Sathi scheme ensures that every family in West Bengal, irrespective of economic status, receives access to quality medical care without financial burden. It reflects the government’s commitment to universal health coverage and women’s empowerment through a paperless, cashless, and inclusive health protection system.
Citizens are encouraged to register and stay updated on their smart card status via the official portal. With simple documentation, no premium, and extensive hospital coverage, the Swasthya Sathi scheme is a cornerstone of public health service delivery in West Bengal.
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